INSURANCE

Remota recommends that guests carry their own insurance.

RESPONSIBILITY

REMOTA reserves the right to alter or suspend an excursion according to conditions, without previous warning.

PETS

We do not accept pets.

DRIVERS AND GUIDES

REMOTA does not offer facilities for guides and drivers who are not a part of the hotel.

CHECK IN AND CHECK OUT

Check in is at 4pm. Check out is at 12pm.

CREDIT CARDS

Visa, Master Card, American Express, Diners cards, and travelers checks are accepted as payment for extras.

When is the best time to visit Patagonia?

This depends on each guests' interests. Patagonia is an extensive region, and Puerto Natales has a varied climate – in addition to strong winds, in one day it is possible to experience rain, then sun, then clouds, much like 4 seasons in one day. The period with the most wind is from November to February, when the days are the longest; from March to May the colors of flora are more vibrant; in winter during July and August the days are shorter, yet there are few other travelers during this time, and our visitors can enjoy landscapes and excursions in near solitude, as well the peaks are dusted with snow and make for gorgeous views; in September spring begins and until November visitors can view flowers bloom, and the birth of young guanacos (chulengos). Each season offers a different attraction.

3. What is REMOTA'S advantage to being outside the limits of Torres del Paine National Park?

REMOTA'S location is at the heart of Chilean Patagonia, which gives us the opportunity to provide our guests with a total Patagonian experience, with excursions to varied regions to see not just Torres del Paine National Park, but to also see mountain ranges, fjords, glaciers, and the history and culture of the region, including estancias, indigenous sites, museums, and more. We are also able to offer forays that include geology and paleontology, and put our guests in touch with local people.

4. How do you get to REMOTA?

To reach REMOTA, you may either fly to Punta Arenas by plane on one of three airlines for a total of 4 flights per day: LAN, Sky, and Aircomet airlines. We recommend travelers opt for the earliest flight when arriving to Punta Arenas, and an afternoon flight on the day of departure. Travelers may also arrive by road from Argentina, crossing at one of two borders:
Paso Río Don Guillermo to Cerro Castillo, Chile (open 24 hours), or at Dorothea (open 24 hours), and Casa Viejas (open between 8am and 10pm), which connects directly to Puerto Natales.

REMOTA offers a courtesy shuttle from the Punta Arenas airport on Wednesdays and Saturdays at the following hours:

Punta Arenas Airport - REMOTA at 1pm and 5pm
REMOTA - Punta Arenas Airport at 8am and 1pm

Chilean international border at Cerro Castillo (Cafetería Ñandúú) at 1pm All other times and days are an additional cost.

5. What clothing should I bring?

In order to fully enjoy your visit, we recommend that you bring comfortable shoes with rubber soles for walking, a parka, comfortable pants, a wool hat, gloves, sunglasses, sunscreen for your face and lip balm. For indoors, we recommend comfortable clothing, not formal. What you must not forget is a bathing suit in order to enjoy our Jacuzzis and our heated pool.

For further information and booking inquiries please send us and e-mail.